Lifeline and Link Up Assistance
Lifeline and Link Up are government programs that make telephone service more affordable for eligible, low-income households.
What is Lifeline?
Lifeline is a federal program that provides a monthly $9.25 discount on telephone or broadband internet service to eligible households. To qualify for the broadband internet service discount, a package with speeds of 10/1 or greater must be selected. Exceptions may apply, please contact us for details. If the eligible consumer voluntarily elects toll-blocking while initiating Lifeline service, a deposit is not required.
What is Link Up?
Link Up is a state program that helps pay the installation charge for telephone service.
To be eligible for the program, you, your dependent, or your household must participate in one of the following programs:
Medicaid or Medical Assistance Program
Supplemental Nutrition Assistance Program (SNAP), formerly Food Stamps
Supplemental Security Income (SSI)
Federal Public Housing Assistance or Section 8
The Veteran's Pension or Survivor's Pension Benefit
Customers may also qualify for Lifeline if their total household income does not exceed 135% of the Federal Poverty Guidelines
Are there restrictions?
The Lifeline and Link Up programs are limited to one benefit per household. Lifeline is non-transferable. Subscribers willfully making false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program.
How can I apply for the Lifeline and/or Link Up Programs?
To enroll in Lifeline, please contact your local business office.